BA Apprenticeships

BA Apprenticeships

There are a wide range of BA Apprenticeships on offer at the company’s main locations at Heathrow and Gatwick airports. The BA Apprenticeships programme offers roles in engineering, operations, customer service, and various business support functions. More recently, BA now offers a Cabin Crew Apprenticeship at both Heathrow and Gatwick airports. However, in this blog, we will focus on the main BA Apprenticeships which are available for ground crew and support staff.

BA Apprenticeships: Operations

Aircraft Maintenance – 3 years

This apprenticeship is your starting point to becoming a qualified Aircraft Engineer – a highly-skilled and respected profession. You will also hone your hands-on skills by working on the country’s largest, most modern and varied fleet. Guided by experienced colleagues, you’ll learn, earn and gain what could be the first of many qualifications on your engineering career journey.


BA Apprenticeships


Heathrow Operations – 15 months

If you’ve ever travelled through Heathrow, you’ll know that it’s like a small city – fast-moving and diverse, with thousands of people always on the move. This apprenticeship is your chance to learn and earn in a hands-on role behind the scenes. You will also get to grips with the operational tasks that keep everything running smoothly for customers – providing a great introduction to an aviation career.

IAG Cargo Operations – 18 months

IAG Cargo is the partner business to British Airways that transports an incredible range of items all over the world – everything from fresh fruit to endangered species, as well as life-saving drugs. This apprenticeship is the ideal entry into the fast-paced world of cargo, leading to an NVQ Level 2 award.

To find out more about BA Apprenticeships in Operations, click here.


BA Apprenticeships: Customer Service

If you want to learn how to deliver exceptional customer experience, there’s no place better than British Airways. With customer care going way beyond a smiling face at the ticket desk, we’ve created a rounded apprenticeship programme to support and speed your progress.

Working in shifts in Customer Service at Heathrow, you’ll take on duties across the team. This could be in any area such as Check-in and Connections, as well as Arrivals and Premium areas. Your helpful, welcoming personality will equip you to meet, greet, deal with queries and be a true ambassador for our brand.

To find out more about BA Apprenticeships in Customer Service, click here.


BA Apprenticeships


BA Apprenticeships: Corporate and Support Functions

Corporate and Support Functions – 2 years

Fancy seeing behind the scenes of our business? Come and find out how a major airline operates, and what makes change and success happen. On a series of rotations over two years, you will spend time in a range of different head office roles. You can also expect to gain a wide variety of experience while developing all-round skills.

IAG Revenue Management – 2 years

This apprenticeship will equip you with strong planning, commercial and analytical skills – providing an excellent start to a career in logistics. Working towards a Level 4 qualification, you’ll be earning and learning with a global leader in the industry – IAG Cargo is the partner business to British Airways that transports and incredibly variety of items around the world.

Project Management – 2.5 years

These are exciting times at British Airways. We’re making a massive investment in our fleet and customer experience, which also means change is an ongoing process. With so many key projects in progress or in the pipeline, this apprenticeship is a great opportunity. Learning, earning and gaining a Level 4 qualification will be a brilliant foundation for a project management career.

To find out more about BA Apprenticeships in Corporate and Support Functions, click here.


BA Apprenticeships


BA Apprenticeships: what grades do I need?

The specific grades needed to apply for a place on the BA Apprenticeships scheme will vary for each role. For example:

  • Aircraft Maintenance: please refer to the BA Apprenticeships website for current grades required.
  • Heathrow Operations: 3 GCSEs including English and Maths.
  • IAG Cargo Operations: at least 2 GCSEs in English and Maths.
  • Customer Service: 5 GCSEs, including English and Maths.
  • Corporate and Support Functions: 2 A-Level passes, as well as 5 GCSEs, including English and Maths.
  • IAG Revenue Management: 2 A-Level passes, as well as 5 GCSEs, including English and Maths.
  • Project Management: 2 A-Level passes, as well as 5 GCSEs, including English and Maths.


BA Apprenticeships: when can I apply?

The BA Apprenticeships programme opens for applications in February each year. You can apply via the BA Apprenticeships website by following the link provided on the British Airways page here.

Hopefully this blog has shown you there are many BA Apprenticeships waiting for you. The training you receive will be first-class, and it will be just the start of a rewarding career in the industry. The qualifications you will earn will allow you to progress as you gain further experience.

Why not register with for direct access to these and many more Apprenticeships just like it? You can search for roles by Location, Industry, Role and Education. If you register, you will receive a newsletter with details of the latest roles, direct to your email box each week.


All images in this blog are copyright British Airways.

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